Latest News & Articles - Retail TouchPoints

Claire’s Adds Kohl’s to Growing Roster of Retail Partnerships

Claire’s is adding to its growing retail presence through a new partnership with Kohl’s that will see an assortment of the brand’s…

Influencers Take Center Stage in True Religion’s First Holiday Campaign

Global lifestyle brand True Religion has launched its first holiday campaign as part of its ongoing growth efforts in the U.S. Called…

PayPal Offloads Happy Returns to UPS

UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. The deal is expected to close in…

How Home Depot Plans to Stand Out in the ‘Sea of Retail Media Networks’

Home Depot is the self-proclaimed home of “the doers.” And that mentality of empowering people’s entrepreneurial drive extends inside the organization as…

Customers are Tired of Empty Shelves, and it’s Time for a Fix

For customers, many aspects of a shopping trip impact whether they view it as a success. From the customer service of store…

Party City Streamlines Supply Chain Processes as it Looks to Post-Bankruptcy Future

As it emerges from bankruptcy, Party City is moving forward with a strategy to transform its business and keep more than 800…

Ulta to Pilot In-Store Sampling and Advertising Tech

Ulta Beauty is testing new smart vending tech from SOS that will expand the beauty retailer’s in-store sampling program and add in-store…

GNC Expands Virtual Healthcare Services for Customers

GNC is expanding its virtual healthcare service, GNC Health, to offer low cost and convenient care to customers. Membership plans for individuals…

Miniso Opens Sanrio-Themed Store in Indonesia

Miniso has launched its first IP-themed flagship in Indonesia, starring Hello Kitty and other beloved Sanrio characters. This is the first store…

Want to Have Great CX This Holiday Season? Focus on Employee Experience First

This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still…

The Power of Shared Experiences: Why Brands Should Prioritize Micro-Influencer Communities in 2024

Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The…

BuyBuy Baby to Reopen in Time for the Holidays

BuyBuy Baby is ready to “reclaim its spot as America’s leading specialty baby and toddler products retailer.” The retailer will soon return…

Amazon Doubles Down on Drone Expansion Worldwide

Amazon unveiled a swath of the innovations and enhancements to its fulfillment and delivery operations at the annual Delivering the Future event…

Hibbett and Nike Connect Loyalty Programs

After linking its loyalty program with Dick’s Sporting Goods in 2021, Nike is now partnering with Hibbett on a similar “connected partnership.”…

Z Gallerie Files for Bankruptcy Again, Looks for Buyer

Z Gallerie has filed for bankruptcy due to “severe liquidity constraints” resulting from “underperforming retail stores, adverse macroeconomic trends and industry-specific headwinds,”…

Embracing Community, Data and Failure: Top Trends and Takeaways from AWNY

What better place than a defunct mall to explore the future of retail and customer engagement? That’s exactly what attendees at Advertising…

It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup

The last three years have been a whirlwind for retailers and CPG companies. Pandemic-driven buying trends led to an explosion of new…

2023 Holiday Shopping by the Numbers

What do consumers find most stressful about holiday shopping? What are they expecting from retailers this season? These are just two of…

Can Kohl’s New Merchandising Strategy Create Holiday Magic?

Kohl’s has unveiled a series of new initiatives designed to inspire holiday shoppers and rev up seasonal sales results. While discounts and…

In the New World of Beauty, Community is the Core and Technology is the Enabler

Sasha Radic, Managing Director of the investment bank Jefferies, believes that beauty is one of the most exciting and “special” sectors in…

Walmart Makes Public Commitment to Ethical Use of AI

As AI has moved into the spotlight, businesses have found themselves performing the tricky balancing act of touting their use of this…

Steve Madden Ties Up Almost Famous Acquisition

Steven Madden has completed its acquisition of the privately held women’s fashion label Almost Famous, further expanding its reach in the apparel…

Hello Bello Files for Bankruptcy, will be Acquired by Private Equity Firm

After about five years in business, baby and family care brand Hello Bello has voluntarily filed for Chapter 11. Despite the hype…

Considering a Multi-Carrier Strategy? 7 Questions to Ask Before Partnering with a Last Mile Delivery Provider

After months of negotiations with the Teamsters Union, UPS has been able to avoid what would have been the largest single employer…

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